Finance Sales Administration Support
Matrix Support Services is a specialist provider of sales administration and customer care. We assist the Sales Team to process customer finance applications quickly by providing outsourced customer approval, documentation and settlement functions.
The end result is a Sales Team dedicated to doing what they should be doing – closing more sales. They do this comfortable in the knowledge that their customer is being serviced in a professional and expert manner, and that their orders will be turned around quickly in line with customer expectations.
Why Finance?
Finance offers your customers the most flexible business solution to meet their ever changing business requirements.
Finance enables your customers to:
- structure their payments to meet their budget and business operations.
- free up capital and improve cash flow and easier internal approval- OPEX v CAPEX.
- upgrade obsolete equipment to meet their changing business needs.
- make flexible end of term decisions based on the current situation.
Finance Benefits to Dealers
- Easier to sell a monthly commitment than a large one off capital expenditure – CAPEX v OPEX.
- Sign up on the spot – don’t let the customer shop your quote.
- Upselling is easier.
- Rollover to a new system when rental is coming to an end.
- Many customers WANT finance – be a one stop shop.
Why Matrix?
- We have an in-depth knowledge of the credit approval process giving your customer application the best chance of being approved.
- Take the hassle out of finance; our team is well versed in Anti Money Laundering legislations guiding your customer with the provision of supporting finance documentation.
- You and your customer deal with one single point of contact throughout the process. Our team of Customer Service Representatives will project manage the application through to settlement.
- Faster settlement means better cash flow for your organisation. We specialise in finance and your team can specialise in selling!